Lincoln F Lps
map-marker Johannesburg, Gauteng

I have a statement with R97.33 in my smart shopper but cannot use it please call me 082967**** to ratify

card number 735328****188982 my balance at PnP shows R97.33 but they cannot use it they said to contact you to rectify situation . call me on 082967****
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Lin S Bwp

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Verified Reviewer

SCAM SCAM SCAM They made an UNauthorized use of my credit card!!!!!!

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Smart Shopper offers you a so-called "Welcome Bonus" just to get your credit card number and use it UNauthorized to charge your card!!!! What kind of scam is this? If I could leave less than 1 star, I would. I can't believe I fell for this! They came to me after I placed a Bed Bath Beyond order, so I thought it was related to that transaction. Now they have free rein with my credit card. SCAM!
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Loss:
$2

Preferred solution: Full refund

User's recommendation: Steer clear!

Daniel S Hzu

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Verified Buyer
|

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Verified Reviewer

FRAUD CHARGE ON MY CARD

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Smart Shoppers - FRAUD CHARGE ON MY CARD
Smart Shoppers - FRAUD CHARGE ON MY CARD - Image 2
Smart Shoppers - FRAUD CHARGE ON MY CARD - Image 3
Smart Shoppers - FRAUD CHARGE ON MY CARD - Image 4

I have never ever even heard of smart shoppers. I have searched through my entire phone and computer and have nothing at all in my browsing history and my email. How did you get my card number and why do I have a $9.97 charge on my debit card from Monday, January 27th...?

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Loss:
$10
Cons:
  • Stop charging me
Reason of review:
Problems with payment

Preferred solution: Full refund

2 comments
Ewing Hhd

I have the same issue. Thanks for their number.

Guest

I have never ever even heard of smart shoppers either and was also charged $9.97 on my debit card. I called them at 1-80*-***-**** and they were short and to the point.

I had purchased a cell phone from Best Buy and at checkout someone said yes when offered a $10.00 cashback which was for $1.97 to join Smart Shoppers for one week and $9.97 per month if not cancelled.

They cancelled my membership and refunded the $9.97. The problem is with Best Buy for not explaining the Smart Shoppers procedure and for selecting the service for me without my concent.

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patricia w Luz

I was charged $9.97 from feb to aug. I had never heard of this company. They are a scam

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I was charged on my american express from feb to aug.I had to keep disputing their charge.
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Loss:
$70
Cons:
  • Sign people up with out their consent

Preferred solution: Full refund

User's recommendation: Don't use this company.

Joe B Lsv

Scam Alert

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They just billed my credit card and never signed up for the service. Just wondered where they got my number from. No account or nothing.
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User's recommendation: SCAM!!!

Anonymous
map-marker Berkeley, California

Product u advertise does not reduce my electric bill

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I bought one of those electric reducers don't waste your money it is junk
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User's recommendation: don't waste your money

Ell F

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Verified Reviewer

Scams

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What a scam, I'm usually more careful with my credit card. Bastards charge 9.97 every month. Save your money!
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Cons:
  • Fraud

Preferred solution: Full refund

User's recommendation: Don’t use

JOCELYN G Ipe

They have stolen over $200 from me. I never signed up nor used this service. Each month I have 2 charges. They simply took money out my account whenever they wished. GREEN DOT/WALMART SAYS THEY SEE N

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At first I saw a charge for $9.97 for March 2020. Two weeks later I saw a second charge. I have found out these charges go back over 1 year. 4/29/19 6/27/19 7/10 - 26/19 9/2 -29/19 10/1 - 24/19 11/8 - 22/19 12/2- 23/19 1/ 3- 22/20 2/7- 21/20 3/30- I have 4 other dates. I have been financially raped and Green Dot helped this company do it.
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Loss:
$200

Preferred solution: Full refund

User's recommendation: RUN....FASTER...I DON'T EVEN KNOW WHO THESE PEOPLE ARE...THE ATTORNEY GENERAL'S OFFICE WILL@

Patricia m Lbe

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Verified Buyer

Petfetic

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Smart Shoppers - Petfetic
Smart Shoppers - Petfetic - Image 2
On Sat 2019/12/21 I was at Hypermarket Brackenfell, doing my Christmas Shopping, a lot At the till I gave my P&;P Smart Shopper, to pay for my groceries, and was immediately informed offline, I requested assistance from Management, that stood around and was talking to each other, just responded, OFFLINE I were embarrassed before all public, standing behind me at the till and needed to phone around, to help pay for my groceries I were helped with a friend's gift card and ows the person the money value, that was on my P&P Smart Shopper Card 2ndly, no points were loaded onto my and my mother's P&P Smart Shopper Card, big amounts were spend Attach, find the purchase proof slips and Smart Shopper Cards involved P&P will deduct my value from my P&P Smart Shopper Card and refund me cash, to put on my friends gift card, I don't care how, but this WILL BE DONE, AS I INSIST This was the MOST EMBARRISING MOMENT and is unexcepted Patricia Munnik
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Loss:
$680
Cons:
  • Could not get it very disappointed
Reason of review:
On Sat 2019/12/21 I was at Hypermarket Brackenfell, doing my Christmas Shopping, a lot At the till I gave my P&P Smart Shopper, to pay for my groceries, and was immediately informed offline, I requested assistance from Management, that stood around and w

Preferred solution: Full refund

Debra H Uno

Fraud

Never heard of them never signed up with them but illegally they r charging my credit card 9.97 month and have been for several months! How did they get my cc # that I never use for online purchases! How did I get caught in this scam? Who is behind this company????? They are an On line scam backed by another company that has personal information! Watch Out!
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Loss:
$50
Cons:
  • Fraud
  • Stop charging me

Preferred solution: Full refund

User's recommendation: Fraud alert

Anonymous
map-marker Woodbridge, New Jersey

Scam alert! charged for I do not know what!

was charged two months, when I complained only was refunded money for the current month!! I did not notice at first, don't even know how I supposedly asked for this!! Don't know what it is either except for the money I was charged. what a scam.
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Anonymous
map-marker Gainesville, Texas

Watch your credit card

I noticed on my credit card bill a charge for $9.97 from smart shopper. I had no idea who smart shopper was. I never gave them my card number. I disputed the charge with my credit card company. Hopefully that will take care of the matter
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Anonymous
map-marker Ticonderoga, New York

Steer clear of these frauds !

ave given you notice that I am calling my bank and having it refues to take any more money out of m y account@ I never sign up for this product and I want it ti stop NOW !
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Elizabeth M Jop

Customer care have no service

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I am from Upington. I would really appreciate it if a supervisor can phone me back. When I opened my account I read that I can have secondary cards for my family. I phoned customer care to enquire about it. After a very long holding of the line, I was told that I needed to get the smart shopper card numbers of my student children in Bloemfontein as well as their ID numbers. I got that ready and phoned again. This time someone new answered and showed me to the local Pick and Pay Clothing store. The lady phoned customer care and I was advised to come back when my children are at hom and that took weeks before they could visit for the holiday. My daughter was here first and the lady helped us through the process, with customer care on the line. It took about an hour. When my son came two weeks later, we went to our shop again for the second secondary card. First we held the line for anhour before someone answered and after that Fransie from Kgalagadi PnP Brance code CD 72 and I would make turns to phone, she from her office line and me from my cellphone, just to keep listening to your horrible music, the recordings telling us how easy it is to get a secondary card, someone answering the phone and shortly after that, dropping the line. This happend for four hours on the 12 July 2019. that was the only day my son was in town to get it done. after closing time, we were still in that shop, without anyone in customer care to be able to help us. youve got utterly incapable staff. You can listen to the recordings on that afternoon with Nikita at about 14h25, untill 18h10. with I think Andisiwe at head office. I had a long conversation with Annaliza Fogwadwad and Fransie spoke to Andisiwe, who tried to confirm my details with me, with bad and ununderstandable English. thereafter I requested that this process to be done without my sone, because he had to feed the animals at the farm, and he was there the whole afternoon, never to be called to the phone. in the process with my daughter, she also was not needed on the phone. then it could not be finalised - to our big frustration. P Angry lease do get the recordings to hear the bad service we got. I want my son to have the secondary card, but this time i whant decent service!!!! Please contact me on hoftelmarie@***.com Angry
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Loss:
$100
Pros:
  • Nice cloths
Cons:
  • Bad customer service telephonical
Reason of review:
Work Experience or Job Application

Preferred solution: Let the company propose a solution

Doretta J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saginaw, Michigan

They keep charging me.

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I ordered three things from Walmart and every month smartshopper charges me.
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Loss:
$25
Reason of review:
Problems with payment

Preferred solution: Full refund

Doretta J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stop taking my money.

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You keep taking money from my account. Stop It.
View full review
Loss:
$25
Cons:
  • Stop charging me
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

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